Apr 17, 2021
The Energy.Hub gives you the possibility to view the conversion factors that have been used in the analytics reports. It also allows you to create your own conversion factors, if these are different from what we are showing in the system, and then download the data...
Feb 24, 2021
Viewing and Creating New Baskets The Energy hub allows you to create baskets and map them to specific sites and groups. You can locate your list of baskets by navigating to Settings >> Data settings >> Basket. For each basket, you can find information on:...
Nov 13, 2020
Within the Hub, you can decide to close or terminate a specific site. You can do this for single sites or in bulk. To terminate a single site you can navigate to Sites >> View Site List >> Select a Site >> Service tab >> Market Connection...
Sep 29, 2020
Once you have submitted the portfolio changes, you can track them using the pending site changes screen. As a customer, you may be requested to update or provide additional data before it is approved and pushed to live. Admin Workflow As an admin, the...
Sep 29, 2020
There are 4 steps to the Change of Tenancy (COT) process: Step 1 – Choose a Site name or MPRN/MPAN, input it into the Site Finder and click on Search. Step 2 – Fill out the Key Information Key Changes Owner Details New Owner Details Additional Information...
Sep 29, 2020
There are 4 steps to the site addition (transfer) process: Step 1 – Fill out the Site Details Company Details Organisation Details Main Contact Details Site Contact Details Site Address Billing Address – not mandatory Incumbent Details Add Services to Site Step...