Subscription Management

Subscription Management and Feature Toggling As part of our release (updated September 2023) we have created a new feature called “Subscriptions”, which you can navigate as below: Navigation pane >> Subscriptions >> Click on Subscriptions Once you have...

Editing suppliers and account numbers

Capturing Supplier Histories To further support our consultants and end-customers, the Energy.Hub has introduced a new feature that holds supplier histories within the Site CRM and reports. Please see below the features and how to update in bulk and per meter....

User Management – Special Access

The Energy.Hub uses Role Based security, meaning that every user must be assigned to a role. The roles available depend on what you are using the Hub for. For instance, if you are an energy trader, you may have roles for trading, and if you are operating as a...

Conversion Factors

The Energy.Hub gives you the possibility to view the conversion factors that have been used in the analytics reports.  It also allows you to create your own conversion factors, if these are different from what we are showing in the system, and then download the data...

Baskets

Viewing and Creating New Baskets The Energy hub allows you to create baskets and map them to specific sites and groups. You can locate your list of baskets by navigating to Settings >> Data settings >>  Basket. For each basket, you can find information on:...

Terminations

Within the Hub, you can decide to close or terminate a specific site. You can do this for single sites or in bulk. To terminate a single site you can navigate to Sites >> View Site List >> Select a Site >> Service tab >> Market Connection...