Sep 10, 2020
The energy industry has done a wonderful job at adding lots of line items to a customer’s bill. This is not because suppliers wish to make the industry complex. It’s just that an energy supplier has to collect money on behalf of third parties within the industry. ...
May 15, 2020
The Query Management Report allows you to track all the current queries that are being managed within your Hub. The report is date definable and the details of open tasks against particular sites and invoices are displayed. Navigate to Reports >> Generate Report...
May 15, 2020
The Validation Summary Report is used to provide a high end overview of billing validation failures between user defined dates. The report identifies and categorises the failures highlighting the rule name (Check Consumption, Check VAT etc.) and the number of times it...
May 14, 2020
The Billing reports help users get information about the bills they have received from the suppliers. Most Utilidex customers receive energy bills from a supplier as EDI files sent every month. In some cases, the billing may be quarterly or less frequent. One of the...
May 5, 2020
As part of the bill validation process, Utilidex processes billing & pricing data from suppliers and turns it into easy to understand information for the user. Pricing & billing data can come through xls, xlsx, pdf and/or EDI, which makes it difficult to...
May 5, 2020
Depending on the contract structure, certain customers have their rates updated every year or month/quarter. These updates can include both changes to the energy rate, or as is typical in energy, changes to the third-party charges such as RO, CfD, FiT. This will not...